Last updated: July 2026
1. Parties & definitions
These terms are between you and Landlod Digital Services Limited. The platform recognises the following user roles: Tenant, Landlord/Owner, Property Manager (an organisation and its staff), Observer, Host and Guest.
- Space Code: the permanent payment identity of a rental unit, against which tenants pay.
- Collection: a payment received against a Space Code via a supported channel.
- Settlement: the transfer of collected funds to a verified Ugandan bank account — in Realtime mode (dispatched as payments confirm) or Lumpsum mode (accumulated and sent together).
- Receipt: the permanent, verifiable record issued for every payment.
- Verification Page:the public page reached by scanning a receipt’s QR code, showing the payment facts.
2. The service
Landlod provides payment collection against Space Codes via mobile-money channels, settlement of collected funds to verified Ugandan bank accounts, receipts and records, and notifications. Landlod is a technology platform facilitating payments between tenancy parties.
3. Accounts & roles
- You must provide accurate information when registering and keep it current.
- One person may hold multiple roles — for example, both owner and tenant.
- Property managers are responsible for their staff’s use of the platform.
- Observers receive notifications only and accept no account duties.
4. Payments & fees
- Tenants pay via supported channels against Space Codes. A payment exists when the mobile-money channel confirms it.
- The platform charges a service fee on collections, which is visible in the payment flow.
- Stakeholder-facing amounts are stated net of platform fees.
- Mistaken or disputed payments: every shilling is recorded against the space it was paid to, and resolution flows through the landlord or manager relationship for that property.
5. Settlements
Settlements are made to verified Ugandan bank accounts only. Verification — a name match against the bank’s records, with human review when unclear — is a condition of payout. Timing descriptions (Realtime: dispatched on the next settlement run after confirmation; Lumpsum: per arrangement) are targets, not guarantees against banking-system delays; a confirmation is sent when each transfer completes. Failed transfers are retried, and persistent failures are surfaced to the account holder.
6. Receipts, records & verification
Receipts are permanent records. Verification pages are public by design to anyone holding the receipt’s link or QR code. By using the service, you consent to receipt facts — names, property, amounts, dates and settlement status — being shown there. Bank account numbers are never shown.
7. Acceptable use
- No fraudulent payments.
- No false property or tenancy claims.
- No probing or enumeration of other people’s data.
- No misuse of guest invoicing.
Landlod may suspend accounts showing fraud signals pending review.
8. Relationship disclaimers
Landlod is not a party to tenancy agreements, does not set rents, and does not guarantee tenant payment or occupancy. Records are provided as evidence tools, not legal advice.
9. Service dependencies
The service depends on telecommunications and banking rails operated by third parties. Where those rails fail or delay, the platform retries and notifies affected parties, but upstream outages are outside our control. Detailed liability terms are being finalised with counsel.
10. Data
Our handling of personal data is described in the Privacy Policy. Visibility on the platform is role-based: your counterparties see what the service is designed to show them.
11. Termination
You may close your account at any time. Financial records survive closure as the law requires, and issued receipts remain valid and verifiable — receipts already in circulation cannot be “unissued”.
12. Governing law
These terms are governed by the laws of Uganda. Dispute-resolution, notice and amendment provisions are being finalised with counsel and will be published here with an effective date.